Privacy-first handling for website and product data.

Analytics cookie settings

Wedding Desk uses limited Google Analytics by default on public pages and in the signed-in app. It may use an analytics cookie and receive general visit, session, broad device and coarse viewport-size information. Signed-in pages send only manual page views with fixed synthetic screen paths and small, privacy-filtered workflow events, never account or project identifiers, real private URLs or private content.

Current setting: enabled. You can change it at any time. Anonymous first-party page totals and necessary security and error records are not controlled by this setting.

1. Privacy-first principle

Wedding Desk is designed to collect as little personal information as possible.

We do not sell personal data. We do not sell email addresses. We do not share email addresses with advertisers. We do not use personal information for unrelated marketing. We do not use project information entered into Wedding Desk to train AI models.

Any information you provide is used only for clear and limited purposes, such as sending product updates, managing access requests, operating the website, providing invited preview access, improving reliability and keeping Wedding Desk secure.

2. Who this applies to

This page applies to visitors of the Wedding Desk website, people who sign up for future access, and invited users of Wedding Desk or another preview version.

The current public website is mainly used to explain the product and collect email addresses for the Wedding Desk mailing list.

3. Information we collect on the public website

When you use the public Wedding Desk website, we aim to collect only the information needed to operate the website and manage signups.

This may include your email address if you submit it through a mailing list or update signup form.

Basic technical information may also be processed when the website is loaded, such as browser type, device information, IP address, timestamps and server logs. This is used only to operate, protect and troubleshoot the website.

4. Mailing list emails

If you submit your email address, we may use it to send Wedding Desk updates, launch updates, relevant product news and information about future beta access.

We do not sell your email address. We do not use it for unrelated promotions. We do not share it with advertisers.

You can unsubscribe at any time by using the unsubscribe option in an email or by contacting Wedding Desk through the contact or support options on the website.

5. Preview and product data

If you are invited to use Wedding Desk or another preview version, you may enter project information into the product.

This may include wedding project details, client names, wedding dates, locations, timelines, shot lists, gear lists, vendor details, questionnaire answers, notes, uploaded files or delivery preparation information.

This information remains yours. Wedding Desk does not claim ownership of your project data.

Wedding Desk does not sell your project data, use it for advertising, publish it, share it with unrelated third parties or use it to train AI models.

Project data may be processed only to provide and maintain the service, save your work, enable product functionality, troubleshoot issues, provide support, improve reliability, protect the service and comply with legal obligations.

6. Cookies

Wedding Desk uses necessary cookies for account access, security, forms and essential preferences.

Wedding Desk also stores only the current date in your browser to avoid counting the same browser more than once per day in its anonymous first-party visitor total. This is not an advertising identifier and Wedding Desk does not store a corresponding visitor ID, IP address or user-agent in these analytics records.

Wedding Desk uses limited Google Analytics 4 by default on public pages and in the signed-in app. It may place an analytics cookie or use similar browser storage to recognise the same browser across visits and sessions. You can disable it at any time below.

Wedding Desk does not use advertising cookies, Google Signals, advertising identifiers or analytics for personalised advertising.

7. Analytics

Wedding Desk keeps minimal first-party totals for public page views, one visit per browser per day, sign-in steps, help-search outcomes, browser error signals and broad slow-page bands. These totals remain active without Google Analytics consent so Wedding Desk can see basic traffic, where a sign-in flow stops and whether public pages fail.

When a signed-in user searches the in-app Help Assistant, Wedding Desk keeps an automatically cleaned version of the question for up to 30 days so recurring support problems can be improved. It is stored with only the time, a general part of the app, the number of matching articles and the outcome. It is not linked to a user, account, project, private page, IP address or session, and the question is never sent to Google Analytics.

These first-party records contain only a fixed safe page name, fixed event name, optional allowlisted campaign labels and a fixed result or timing category. They do not contain names, email addresses, account or project identifiers, private URLs, free text, IP addresses, full user-agent strings or a persistent visitor ID.

Wedding Desk uses Google Analytics 4 only to understand whether the website and product work well and where improvements are needed. By default, this may include visitor and session counts, public page visits, engagement time, general navigation, browser and broad device type, operating system, a coarse responsive viewport-size band and a general geographic region.

As part of the connection, Google receives the IP address and may use it to derive a general region. Wedding Desk does not add the IP address to analytics events and does not use analytics for precise location or fingerprinting.

Wedding Desk does not send an exact screen resolution. It uses only a small fixed viewport-size band that is useful for checking responsive layouts. Granular location and device-data collection remains disabled, so GA4 does not receive city, device name or model, full user-agent string, exact screen resolution, or minor browser and operating-system versions through that setting.

Inside the signed-in app, Wedding Desk sends only manual page views with fixed synthetic screen paths and small fixed workflow events. The real private URL, project slug, identifier and query string are never sent.

These safe events can show common screen order, engagement and where a flow stops. Examples include starting or failing project creation, adding or printing, downloading or sharing a timeline, adding a vendor, completing or reopening a shot item, saving a questionnaire or quote, marking or reopening a section, and a save failure with a fixed safe category.

Wedding Desk does not use automatic click or form capture, GA4's automatic browser-history measurement, autocapture or session replay.

Analytics never receives names, email addresses, phone numbers, account or project IDs, client or couple details, project titles, exact private URLs, query strings, notes, questionnaire answers, filenames, form values, message content or other free text.

Wedding Desk does not send a Wedding Desk user ID to Google Analytics. While analytics is enabled, the analytics cookie may recognise the same browser across visits and sessions, which is how GA4 can show a privacy-filtered sequence without knowing the Wedding Desk account or project. We use this information only to improve Wedding Desk, never for advertising, resale or decisions about an individual user.

One analytics setting applies to both the public website and the signed-in app. Google Analytics is enabled until you disable it. You can change the setting on this page at any time; disabling it stops future Google Analytics collection and removes accessible Google Analytics cookies from this browser.

The minimal first-party totals and necessary error, reliability and security records are separate from Google Analytics and remain active when Google Analytics is declined. They are limited to operating and improving Wedding Desk and are not used for advertising, resale or decisions about an individual.

8. Service providers

Wedding Desk uses trusted service providers for hosting, database infrastructure, authentication, email delivery, analytics, security, support, file storage or similar operational needs.

Wedding Desk's primary application runtime is hosted by OVH US LLC dba OVHcloud in Vint Hill, Virginia. Its primary Convex backend, including the database, authentication runtime and file storage, is hosted in US East.

Current core providers are listed on the Data Processing page and in the internal subprocessor register.

These providers may process limited information only as needed to help Wedding Desk operate. They are not allowed to sell your data or use it for unrelated advertising purposes.

9. Legal basis

Wedding Desk processes personal information only when there is a lawful reason to do so.

For mailing list emails, the basis is your consent or your request to receive updates.

Wedding Desk uses limited Google Analytics by default on public and signed-in pages to understand visits and improve the service. You can disable it at any time, and doing so does not affect access to Wedding Desk.

For minimal anonymous first-party traffic, sign-in-funnel and reliability totals, the basis is Wedding Desk's legitimate interest in understanding basic demand, improving public flows and detecting failures. The collection is deliberately limited and does not identify or profile an individual.

For necessary service operation, error diagnosis, fraud prevention, security and technical logs, the basis may be performance of the service and the legitimate interest in operating and protecting Wedding Desk.

For preview or product use, the basis may be providing the requested service, taking steps before offering access, legitimate interest in maintaining the service, or legal obligations where applicable.

10. How long we keep information

Mailing list email addresses are kept until you unsubscribe, ask for removal, or the list is no longer needed.

Anonymous first-party visit, funnel and technical error events are kept for up to 90 days. Cleaned in-app Help Assistant questions and explicit help feedback are kept for up to 30 days. Security events are kept for up to 12 months where needed to investigate abuse, access failures or incidents. Short-lived rate-limit records expire sooner.

While Google Analytics is enabled, Google Analytics user-level and event-level reporting uses Google's shortest available retention period, currently 2 months. Aggregated reports may remain available for longer. Wedding Desk configures the analytics cookie for no more than 60 days without extending that expiry on each visit; disabling Google Analytics stops future Google Analytics collection and removes accessible Google Analytics cookies from the browser.

Preview or product data is kept while the account is active, or as long as needed to provide the service, handle support, comply with legal obligations or resolve disputes.

Signed-in users can download an account-data export before requesting deletion from the profile area. Deletion requires a separate confirmation and the displayed confirmation phrase.

After confirmation, deletion starts immediately. The sign-in, user-owned account data and owned uploads are removed from the active service without a recovery period, so Wedding Desk cannot restore the account for normal use. Download any required export before confirming deletion.

Wedding Desk makes a full backup twice a week, including uploaded files, and keeps up to eight successful copies in each of two operator-controlled storage locations. A deleted account may remain in an older backup until successful newer backups replace it, normally within about four weeks. If successful backups stop, that may take longer. Backups are kept only for disaster recovery and are not used to restore a deleted account.

A minimal technical record may also be kept temporarily to complete a provider deletion request that was already started under an earlier analytics setup. Limited records may be retained where required for security, legal obligations or dispute resolution.

Users may store their own business payment details in the profile area for quote and invoice output. Wedding Desk does not ask users to store client bank account details in the product.

11. Security

Wedding Desk uses reasonable technical and organisational measures to protect personal information and project data.

No online service can guarantee complete security, but Wedding Desk is built with the goal of limiting unnecessary data collection and reducing privacy risk.

12. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or receive a copy of your personal information.

You may also have the right to object to certain processing or withdraw consent where processing is based on consent.

If you receive emails from Wedding Desk, you can unsubscribe at any time.

You can enable or disable Google Analytics for both public and signed-in pages at any time in the Analytics cookie settings on this page, without losing product functionality.

Signed-in users can download an account data export from the profile area and can confirm account deletion there.

You can contact Wedding Desk through the contact or support options on the website to make a privacy request.

You also have the right to lodge a complaint with the Dutch supervisory authority, the Autoriteit Persoonsgegevens.

13. International processing

Wedding Desk is operated from the Netherlands, while its primary application runtime and backend are hosted in the United States.

This means personal data may be transferred to and processed in the United States, regardless of where the user is located.

Wedding Desk uses contractual data-protection safeguards with its service providers, including applicable data processing agreements and Standard Contractual Clauses.

Other service providers may process limited information in the locations and under the safeguards described on the Data Processing page.

14. Children

Wedding Desk is intended for professional wedding photographers and videographers. It is not intended for children.

Wedding Desk does not knowingly collect personal information from children through the public website.

15. Changes to this page

Wedding Desk may update this Privacy & Cookies page as the website, preview programme or product develops.

The latest version will be published on this page. The Last updated date shows when this page was last changed.